Subaru Recalls FAQ | South Shore Subaru

Each year, millions of vehicles are recalled due to safety concerns. According to the National Highway Traffic Safety Administration (NHTSA), there were over 807 vehicle recalls in 2020. That's a lot of recalls! But what does it mean for you when your car has been recalled? And what should you do if your vehicle is recalled? While some recalls are voluntary, others are ordered by federal safety agencies. Let's look at the reasons for vehicle recalls, the process for correcting a recall, and what consumers can do if their car is affected. 

While some vehicle recalls are caused by simple issues that can be quickly repaired, others result from more severe problems that could put your safety at risk. If your car has been recalled, it is important to schedule service as soon as possible to fix the problem. 

Were you recently issued a recall on your Subaru Vehicle? 

South Shore Subaru is a certified service center that can offer you expert service on your Subaru vehicle due to safety or campaign recalls. Our factory-trained technicians use only quality OEM parts to ensure your car runs smoothly and efficiently. 

Why was my Vehicle Recalled? 

Your vehicle may have a recall to improve overall performance and efficiency or to correct a newly identified problem. 

How do I know if my vehicle was affected by a recall? 

To check if your vehicle was affected by a recall, you can search for your specific VIN number in our recall database. Your VIN is on the driver's side of your dashboard, just below your windshield. You can also find your VIN easily just by checking your vehicle's registration, insurance card, or title. 

Do I need to bring in my vehicle for service after a recall? 

While you are not required to bring your vehicle in for a recall service, we recommend it, especially for vehicle safety or performance recalls. Still considering it? At South Shore Subaru, servicing your vehicle for a recall is free of charge. Not to mention, servicing your vehicle after a recall also builds value for your vehicle when it's time to trade or sell your car. 

How much will fixing the problems identified in a vehicle recall cost? 

South Shore Subaru, in partnership with Subaru of America, will cover the cost of any service due to a safety recall. That means it's free for you to correct any recall problems, even if your vehicle warranty has expired or you are not the vehicle's original owner. 

What is a safety recall? 

A safety recall is any problem found in your vehicle that affects its overall safe operation or the safety of the occupants. 

What is a vehicle campaign? 

A vehicle campaign is a problem with your vehicle that is not a direct safety concern. Here are two examples of vehicle campaigns: 

• An emissions recall 
• A customer satisfaction notification (CSN): this involves warranty or customer satisfaction issues that are non-safety related. We will also correct any CSN problems for free, regardless if you car's warranty has expired or if you aren't the original owner. 

Takata Airbag Recall Information

If your vehicle has a recall, it's vital to take action immediately. Recalls can be issued for a variety of reasons, including safety defects. By scheduling service, you can help ensure your vehicle is safe and running correctly.